Roof installation, repair, or replacement is a major decision regarding your Vancouver, WA property and you definitely need the best roofer to do the job. It is a project that will cost a lot of money and hiring the wrong contractor will only lead to regret.
The question is, how can you tell that a roofer is as good as they claim? The best way is to see their previous work, but this is often still not enough. The contractor might have done some great work in the past, but it does not mean that they will produce similar results for you.
The building the contractor shows you could also be the only one where they did a great job and the rest are in a sorry state. To determine whether you should hire a roofer in Vancouver, WA to install, repair, or replace your roof, it is important to check their online reputation by following these tips:
7 Tips to Help You Find Top Vancouver, WA Roofers with an Excellent Online Reputation
Check the Roofer’s Website
Checking the roofer’s website is by far the fastest way to find out their online reputation. The website should provide basic information such as the history of the company, the number of years it has been in business, the types of services it specializes, and the brand it carries.
Ask for Insurance and License Certificates
You need to check whether the roofing company’s license is current and in good standing. When it comes to the issue of insurance, you should be wary of any company making the “fully insured” claim. “Fully insured” should ideally mean that the roofer has workers’ compensation and liability insurance, but that is not always the case. You should always ask for insurance certificates.
Double-Check their Certificates and Memberships
It is easy for a roofer to claim to be certified by leading brands in the industry or a member of a trusted trade association. However, you must always verify such claims. Top manufacturers have contractor verification tools on their website. You can also check the trade association directories, which are usually available to the public. If neither option is available, you can always contact industry authorities directly with your queries.
Get Feedback from Past Clients
It can be a good idea to ask family, friends, and neighbors that have worked with the roofer you plan to hire whether they were completely satisfied with the service they received. You can also read reviews of the roofer on websites such as Angie’s List and Google My Business. Based on this feedback (i.e. whether it was mostly positive or mostly negative), you can determine how reputable the roofer is and whether or not you want to work with them. SCORE has gone out and have found several Vancouver Wa roofers and directories that are resourceful.
Check the Better Business Bureau (BBB) Website
The Better Business Bureau (BBB) website does much more than simply accrediting contractors: it also publishes records of client companies. You can use it to find out whether a particular roofer has poorly resolved or unresolved complaints. However, always remember that simply because a roofer is not BBB-accredited, it does not automatically make it bad. The BBB website itself actually states that accreditation doesn’t mean that the BBB has endorsed or evaluated the business’s services or products.
Check the Warranty Period Provided
Unprofessional roofing contractors often use low-quality materials and poor workmanship to finish the roofing project as fast as possible. Such roofers are the worst since they don’t care about installing a roof that can sustain weather damage in the coming years. A good warranty should cover your investment for 25+ years. The warranty period will be displayed on the roofer’s website. Read the warranty agreement carefully since each one has its own terms and conditions.
Ensure that Excellent Customer Support is Provided
You should be careful not to hire a roofer that does not offer top-notch customer support. Great customer support leads to a positive first impression. The customer support team should be ready and willing to respond to your queries and demands at all times. It does not matter whether you send the roofing company an email or call them over the phone. The customer support team should do its best to respond to your queries within the shortest possible time. You can find out more about the roofer’s quality of customer support by checking online reviews or getting in touch with them directly.
If you follow the 7 tips above, you can feel more confident that you have chosen the top Vancouver, WA roofers with an excellent online reputation. Whether you have an old roof that simply requires replacement or a roof that suffered damage during a storm, you need to take your time to find the right contractor. Hiring the wrong roofer to work on your roof will cost you more in the long run.